Infrastructure and Platform Tier 2 Technical Team Lead
Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.
At ManTech International, you ll help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking a motivated, career and customer-oriented Infrastructure and Platform Tier 2 Technical Team Lead to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech.
You are the right candidate for this job if you like working in a fast-paced, dynamic environment and have a passionate commitment to national security and securing the homeland.
The position may be based in the DC/Maryland/Virginia area, or Chandler, AZ.
Responsibilities include but are not limited to:
Oversee all Tier 2 operations for network infrastructure, platform, cloud, system, application, and cybersecurity services for a federal customer.
Lead and mentor a team of Tier 2 operatorsEnsure effective analysis, technical expertise, and troubleshooting beyond those available at Tier 1 as required for incident response, resolution, and recovery related to network management, cloud, and cybersecurity incidentsProvide continuous tracking and reporting of network component failures and escalations through resolution and restoration of serviceTrack, measure, and report on agreed upon performance metricsEnsure timely, accurate communication to internal and external stakeholders and escalation pointsManage staff schedules to ensure coverage for ongoing operations and surge eventsDevelop and maintain staff training planIdentify performance improvement opportunities and implement improvement actions in coordination with and as approved by the leadership teamMaintain and continuously improve Tier 2 SOPsLead daily operations and status briefing to senior internal and external stakeholdersSupport change and configuration management processesBasic
Qualifications:
A Cisco CCNP certificationDoD 8570 IAT Level or similarA bachelor s degree in a technical fieldA minimum of (5) five years of IT technical experience in WAN routing and switching experience in an engineering support capacity in WAN networksA minimum of (5) five years of experience managing a geographically diverse team (40+) of multifunctional network or cybersecurity professionals in a 24x7x365 environmentPreferred
Qualifications:
AWS or Azure certificationsITIL v4 certificationClearance Requirements:
Must be a U.
S.
citizenA current Top-Secret with clearance with SCI eligibilityMust be able to obtain DHS EOD suitabilityActive DHS EOD suitabilityPhysical Requirements:
Must be able to be in a stationary position more than 50% of the time Must be able to communicate, converse, and exchange information with peers and senior personnel Constantly operates a computer and other office productivity machinery, such as a computer The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
Must be able to exchange accurate information in these situations The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.
S.
-person status or obtaining any necessary license.
The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law.
ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer.
We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000.
ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply.
ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies.
ManTech does not accept resumes from unsolicited recruiting firms.
We pay no fees for unsolicited services.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http:
//www.
mantech.
com/careers/Pages/careers.
aspx as a result of your disability.
To request an accommodation please click careers@mantech.
com and provide your name and contact information.
SummaryLocation:
USA-VA-HerndonType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
At ManTech International, you ll help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking a motivated, career and customer-oriented Infrastructure and Platform Tier 2 Technical Team Lead to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech.
You are the right candidate for this job if you like working in a fast-paced, dynamic environment and have a passionate commitment to national security and securing the homeland.
The position may be based in the DC/Maryland/Virginia area, or Chandler, AZ.
Responsibilities include but are not limited to:
Oversee all Tier 2 operations for network infrastructure, platform, cloud, system, application, and cybersecurity services for a federal customer.
Lead and mentor a team of Tier 2 operatorsEnsure effective analysis, technical expertise, and troubleshooting beyond those available at Tier 1 as required for incident response, resolution, and recovery related to network management, cloud, and cybersecurity incidentsProvide continuous tracking and reporting of network component failures and escalations through resolution and restoration of serviceTrack, measure, and report on agreed upon performance metricsEnsure timely, accurate communication to internal and external stakeholders and escalation pointsManage staff schedules to ensure coverage for ongoing operations and surge eventsDevelop and maintain staff training planIdentify performance improvement opportunities and implement improvement actions in coordination with and as approved by the leadership teamMaintain and continuously improve Tier 2 SOPsLead daily operations and status briefing to senior internal and external stakeholdersSupport change and configuration management processesBasic
Qualifications:
A Cisco CCNP certificationDoD 8570 IAT Level or similarA bachelor s degree in a technical fieldA minimum of (5) five years of IT technical experience in WAN routing and switching experience in an engineering support capacity in WAN networksA minimum of (5) five years of experience managing a geographically diverse team (40+) of multifunctional network or cybersecurity professionals in a 24x7x365 environmentPreferred
Qualifications:
AWS or Azure certificationsITIL v4 certificationClearance Requirements:
Must be a U.
S.
citizenA current Top-Secret with clearance with SCI eligibilityMust be able to obtain DHS EOD suitabilityActive DHS EOD suitabilityPhysical Requirements:
Must be able to be in a stationary position more than 50% of the time Must be able to communicate, converse, and exchange information with peers and senior personnel Constantly operates a computer and other office productivity machinery, such as a computer The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
Must be able to exchange accurate information in these situations The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.
S.
-person status or obtaining any necessary license.
The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law.
ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer.
We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000.
ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply.
ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies.
ManTech does not accept resumes from unsolicited recruiting firms.
We pay no fees for unsolicited services.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http:
//www.
mantech.
com/careers/Pages/careers.
aspx as a result of your disability.
To request an accommodation please click careers@mantech.
com and provide your name and contact information.
SummaryLocation:
USA-VA-HerndonType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
